Email Support
Send us a message and we'll respond within one business day. Include your company name and a description of what you need help with.
info@drive-iq.aiCommon Questions
How do I add or remove a driver?
Go to the Team section in the web app, click Invite, and enter the driver's email. To deactivate a driver, open their profile and set their status to Inactive.
A driver can't log in to the mobile app.
Make sure they're using the email address they were invited with. If they've forgotten their password, they can use the Forgot Password link on the login screen. If the issue persists, email us.
How do I reset someone's password?
Drivers can reset their own password from the login screen. Administrators can also trigger a reset from the Team section in the web app.
Where can I find the privacy policy or terms?
See our Privacy Policy, Terms of Service, and Security pages.